Guide & FAQ LAMZIEN

📖 User guide by model

LAMZIEN V8 MAX — 45 kPa · 3 speeds · 45 min battery life · 200 m²

First charge
Charge the vacuum for 5h before first use. The LED indicator blinks during charging and becomes steady when fully charged.

Choose the right speed
Soft Mode (45 min): daily use on hardwood floors. Normal Mode (30 min): carpets and rugs. Turbo Mode (18 min): stubborn dirt or pet hair.

Empty the dustbin
Press the dustbin release button, remove it and empty it into a trash can. Clean the inside with a dry cloth if necessary.

Clean the HEPA filter
Remove the filter, tap it to eliminate dust, rinse with cold water. Let it dry for at least 24h before reinstalling.

Store properly
Use the provided wall mount to store the vacuum vertically. This protects the battery and saves space.

❓ Frequently Asked Questions — V8 MAX

Battery life seems shorter than expected

Battery life decreases over time if the battery is regularly discharged to 0%. Recharge as soon as the indicator turns red. In Turbo mode, the battery life is 18 minutes, which is normal.

The vacuum turns off suddenly

Check that the HEPA filter is not clogged — a dirty filter can trigger thermal protection. Clean the filter and let the device cool for 10 minutes before restarting.

The LED display level is not working

The LED screen is integrated into the handle. If it shows nothing, check that the vacuum is turned on. If the problem persists after a full charge, contact our customer service.

Can the main brush be washed?

Yes. Remove the brush, take out hair and threads by hand, then rinse with lukewarm water. Complete drying required (24h) before reinstalling.

LAMZIEN V9 Pro — 35 kPa · 2 speeds · 40 min runtime · Green LEDs on the brush

Initial assembly
Snap the folding tube onto the main unit until it clicks. Attach the main brush to the tube. Hang the vacuum on the wall mount for storage and charging.

Operating modes
Normal mode (40 min): daily use on all types of floors. Boost mode (20 min): for stubborn dirt or areas with high hair density.

LED lights on the brush
The 4 green LEDs illuminate under furniture and reveal dust invisible to the naked eye. They turn on automatically when starting up.

Filter and maintenance
Empty the bin after each use. Wash the HEPA filter once a month with cold water. Do not put in the dishwasher or use detergent.

❓ Frequently Asked Questions — V9 Pro

The brush no longer spins

Remove the brush and eliminate hair and threads wrapped around the roller. A blockage in the roller is the most common cause. If the problem persists after cleaning, contact our customer service for a warranty replacement.

The vacuum is making an unusual noise

A high-pitched noise often indicates a clogged filter or a foreign object in the tube. Check the tube, brush, and filter. Clean and restart.

Can the V9 Pro be used on thick carpets?

Yes, activate Boost mode for long-pile carpets. The golden V brush is designed to penetrate between fibers.

The QR code on the box does not work

You can access our review page directly at: lamzien.shop/pages/votre-avis

LAMZIEN V12 Pro — Compact stick vacuum · Ideal for apartments · Double HEPA filter

Starting up
Attach the main brush or desired accessory (dust brush, flat nozzle) to the body of the device. Press the power button to start.

Double HEPA filter
The V12 Pro is equipped with two HEPA filters for maximum allergen retention. Wash the filters separately in cold water every 30 days.

Included accessories
Main brush · Flat nozzle · Dusting brush · 2-in-1 tool · Wall mount. Use the flat nozzle for corners and under furniture.

Bin maintenance
The transparent bin allows you to monitor the fill level. Empty it as soon as the bin reaches the MAX line to maintain suction performance.

❓ Frequently Asked Questions — V12 Pro

Suction power is gradually decreasing

Check both HEPA filters — one of them may be clogged. Clean both and ensure the bin is completely empty. Also, make sure no dirt is blocking the brush entrance.

The dust bin is difficult to remove

Press firmly on the unlock button located on the side of the device while pulling the bin down. If the mechanism is stiff, a light cleaning with a dry cloth may help.

What is the difference with the V9 Pro?

The V12 Pro is more compact and lightweight, ideal for small spaces and quick use. The V9 Pro offers greater battery life (40 min vs V12) and brush LEDs for use under furniture.